Key Concepts & Terminology

Defines the core building blocks of the Intent Orchestrator—flows, nodes, edges, versions, and publish—so you understand how conversations are modeled, iterated, and deployed.

Flow

A flow is the overall conversation map—nodes plus edges—that defines how the dialogue moves from start to finish.

Node

A node is an action or step in the flow (e.g., ask the user, call an LLM, call an API, send a reply).

Edge

An edge connects two nodes and controls what happens next (default, if/else branching).

Version

A version is a saved snapshot of your flow at a point in time, so you can revert or compare later. Versioning can be done by the built-in Autosave feature, or by Saving and giving a version name manually

Publish

Publish makes a saved version available to real users on your connected channels (i.e., "go live")